Verizon said it has resolved an hours-long outage that is believed to have left tens of thousands of US customers without access to voice and data services for much of Wednesday.
“Today, we let many of our customers down and for that, we are truly
sorry,” a Verizon spokesperson said in a statement to CNN. “They expect more from us.”
The announcement came around 10:30 p.m. Eastern time, many hours after issue reports emerged in major cities from New York to Dallas early Wednesday afternoon through Downdetector, a website that tracks user-submitted reports of outages.
The outage left many without the ability to make phone calls, send text messages or use data. Some on social…