Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We’re seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you’ll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!
As an Online Exams & Customer Experience Assistant – English Speaking, your tasks will include the following:
Customer Service:
Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification…