Position Summary
We are seeking a reliable and professional Night Shift Receptionist to manage front desk operations during evening and overnight hours. The successful candidate will be the first point of contact for guests, ensuring excellent service, smooth check-in/check-out processes, and maintaining the safety and security of the premises at night.
Key Responsibilities
Greet and assist guests in a courteous and professional manner.
Handle late check-ins, early check-outs, and room assignments.
Answer and transfer phone calls; respond to emails and guest inquiries.
Monitor security cameras and ensure safety procedures are followed.
Maintain accurate records of guest arrivals, departures, and room occupancy.
Coordinate with housekeeping and maintenance teams regarding room…