Thanos Hotels & Resorts are seeking to recruit a Head Receptionist for Almyra Hotel.
Duties & Responsibilities
To lead front office employees responsible for the morning and afternoon shifts.
Ensures that excellent customer service is offered to all guests at all times.
Co-ordinates the implementation of the activities in the reception.
Assists in keeping the Hotel reception area clean and tidy at all times.
Deals, in person, with all enquiries in a professional and courteous manner on the telephone or via e-mail communication.
Administers all reservations, cancellations and no-shows, in line with the company’s policies.
Reports any maintenance issues immediately and ensures a proper follow up.
Assigns activities by giving proper and clear instructions.
Ensures the…