About Markets.com
Markets.com, is a global brand, multi-regulated broker operating in the financial services industry. We offer a dynamic, multicultural and collaborative environment with excellent opportunities for personal and professional growth.
The Opportunity
We are looking for an experienced and commercially driven Head of Client Services, Sales & Retention to lead and elevate our client experience. This is a strategic leadership role responsible for delivering exceptional customer experiences while driving client retention, revenue growth, and service excellence across multiple international markets.
Job Responsibilities
Team Management: Lead a multilingual customer service team of 15+ employees. Develop and optimize scheduling, performance management, and training…