Front Desk Receptionist
Job Description
To handle guest requirements in a courteous, welcoming, and professional, sales-oriented manner in strict accordance with company standards and procedures. To actively participate in all daily Front Office operations, including handling financial transactions accurately, managing telephone correspondence, welcoming guests, and presenting the resort’s facilities.
Main Duties & Responsibilities
· Guest Operations: Manage the efficient execution of all Front Office tasks, including guest check-ins and check-outs, welcoming arriving guests, and escorting them to their rooms.
· Service Standards: Provide friendly, efficient, and courteous service at all times, ensuring the highest standards of guest care and resolving guest queries or requests…