Avis Budget Rent A Car is seeking a customer-focused individual to join our team in Larnaca as a Customer Service and Reservations Officer. The successful candidate will be responsible for handling customer inquiries and reservations, providing excellent customer service and ensuring a positive rental experience for all customers.
Key Responsibilities
Handle incoming back-to-back calls and emails daily to book quality reservations for our three brands worldwide.
Provide information on rental rates, policies and procedures.
Maintain knowledge of the company’s products, services and promotions.
Handle complaints and resolve customer service issues.
Respond to customer inquiries in a timely and professional manner.
Follow established procedures and guidelines.
Provide…