As our Credit Control & Collections Analyst, you will play a critical role in keeping Cablenet’s financial engine running smoothly. You’ll manage a portfolio of customer accounts, protect revenue, and work closely with Finance, Billing, and Customer Care to resolve issues and drive collection performance. This is a role for someone equally comfortable with numbers and with people, analytical enough to spot trends, and confident enough to negotiate solutions.
What You’ll Do
• Own a portfolio of customer accounts, monitoring balances, chasing payment proactively, and ensuring timely resolution
• Set and adjust customer credit limits based on payment history and risk indicators
• Produce regular reports on overdue accounts, recovery rates, and trends for management…