Sophia Trading Group is a well-established Cyprus-based company, active in the fashion industry since 1979. We engage in retail business, selling both CALVIN KLEIN and GUESS apparel and accessories.
We are seeking to recruit motivated professionals to join our teams for the position of Store Manager at GUESS and CALVIN KLEIN stores in Limassol.
Duties and Responsibilities:
-
Ensure the smooth operation of the store
-
Provide high quality of services in full alignment with the brand’s standards to ensure high levels of customer satisfaction
-
Work with the team to attain the weekly financial objectives of the company (sales targets)
-
Develop clear goals and tactics to improve store’s efficiency and provide an exceptional level of customer support
-
Act as a point of escalation and interface with both customers and the company’s internal departments to advocate on customer needs
-
Frequently provide the company with continuous feedback regarding the store’s performance
-
Respond to customer complaints and concerns in a professional manner
Requirements:
-
Previous working experience in a retail environment is required
-
Fluency in Greek and English.
