The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience team.
The main responsibilities of the position include:
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Deal with clients’ inquiries via live chat, email and telephone
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Perform personal clientele analysis and take actions as required
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Handle client inquiries appropriately and ensure that high level service is provided
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Promote available products and services to clients
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Develop and maintain excellent relationships with prospective and existing clients
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Cooperate effectively with other departments as required
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Contribute to team effort by achieving targeted results
Main requirements:
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Degree in a business-related field
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Client handling experience in the financial services sector is a definite plus
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Fluent Spanish speaker with excellent oral and written skills in English
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Ability to multitask and maintain a high-level of organization
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Outstanding communication and interpersonal skills
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Excellent computer literacy
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Valid work permit required
Benefit from:
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Attractive remuneration package plus performance related reward
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Intellectually stimulating work environment
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Continuous personal development and international training opportunities
All applications will be treated with strict confidentiality!
