PERHA Group (Register Number 388239), on behalf of our client, we are looking for a Service Desk Engineer to join their expanding team in Limassol.
We are looking for a talented Service Desk Engineer to join their team.
Your main responsibilities will be:
- Reproduce, analyze and evaluate requests and their impact to resolve or escalate incidents as needed;
- Communication on issues resolving with other departments;
- Control the SLA for incident resolution and escalate unresolved issues;
