Thanos Hotels & Resorts are currently seeking to recruit a Receptionist for Almyra Hotel and Anassa Hotel.
Job Role
Responsible for attending to guests and dealing with inquiries and special requests
Duties & Responsibilities
- Assists with the checking in of guests as per existing Front Office policies and regulations.
- Answers the telephone, screens and directs calls
- Takes and relays messages to guests correctly and promptly
- Provides requested information to callers
- Greets people entering the hotel
- Directs guests or any other visitors to the correct department
- Deals with queries from both the public and hotel guests
- Performs general administrative and clerical support
- Receives and sorts mail and deliveries
- Schedules any necessary appointments
- Ensures that Reception area is kept clean and tidy at all times
- Notifies the porter to transfer guests’ luggage to their assigned rooms
- Assists in guests’ check-out and knows how to settle guests’ accounts either by cash or credit card
- Informs guests of hotel and general information regarding restaurants etc
- Offers wake up services,
