The Polish Customer Service Representative will be responsible for interacting with customers via phone and electronic channels to provide information, process inquiries, address concerns, and handle requests. The role involves facilitating client communication, assisting with documentation, collaborating with various departments, and ensuring exceptional customer support.
Main Duties:
- Provide information on the “Know Your Client” procedure and required documentation.
- Assist in collecting and managing client documentation as per company policy.
- Translate client queries and requests for the company.