IronFX is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. Noteris Services Limited on behalf of IronFX, is looking to hire a customer-oriented individual to assume the role of Junior KYC & Support Call Operator.
No previous experience needed!
Job Description:
- Contact and support clients over the phone to check unauthorised or pending documents and ensure a smooth account opening procedure
- Ensure that KYC/Due Diligence Documentation provided by clients are according to the Company’s requirements
- Make sure that the CRM system is fully updated and accurate in relation to clients’ data
- Ensure that all clients’ requests are processed on time with no delays
- Be the liaison between clients’ requests,
