Soft2bet is growing tremendously and we continue to conquer new countries!
Now we’re looking for Italian Customer Support to join our team and make his own contribution to our products.
Main duties and responsibilities:
✔️Communication with customers through online-chats, e-mails
✔️Maintain prompt and empathetic attitude towards customers
✔️Acknowledge and resolve customers’ complaints
✔️Knowing our products inside and out so you can answer the questions
✔️Ensure the satisfaction of the customer and provide professional support for customers
Experience and qualifications:
✔️Native Italian language
✔️Excellent written and verbal English skills
✔️Analytical skills
✔️Ability to work in multitasking environment
✔️Experience working with customer support would be a plus.
