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IT Support Officer (Λευκωσία)

IT Support Officer (Λευκωσία)

The Ermes Group, the largest and most diversified retail organization in Cyprus, member of the CTC Group, seeks to recruit an IT Support Officer in Nicosia.


Main Responsibilities

  • Administer:
    • Windows Servers, Active Directory and related services
    • Microsoft Hyper-V and VM-Ware virtualization platforms
    • Microsoft cloud services. (Office 365 Platform and Azure)
  • Monitor Network equipment
  • Ensure the security of IT Services and Infrastructure
  • Ensure the efficient functionality of all IT hardware equipment and diagnose and troubleshoot technical issues
  • Overview and administer ticketing system
  • Develop and update existing technical documentation
  • Provide support to end-users
  • Offer any other related services as requested

Skills and Qualifications

  • Bsc/BA in Computer Science,

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