#NC81533
Τύπος: Πλήρης Απασχόληση
We are looking for a Help Desk Consultant to join our centralised User Help Desk team for one of our key government projects. You will be providing first level support to all system users over the phone, troubleshooting problems and advising on the appropriate action.
Responsibilities
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Log all help desk interactions on case management system
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Respond to requests for technical assistance
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Diagnose and resolve standard tier 1 issues e.g. user permissions/access, password…
