The Role:
We are looking for a passionate and self-motivated professional to join our Customer Experience Team.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone.
- Perform personal clientele analysis and take actions as required.
- Handle client inquiries appropriately and ensure that high level service is provided.
- Promote available products and services to clients.
- Develop and maintain excellent relationships with prospective and existing clients.
