French-Speaking Customer Experience Officer – Λεμεσός – Λάρνακα – Πάφος – Λευκωσία – Αμμόχωστος by XM

The Role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

The main responsibilities of the position include:

• Deal with clients’ inquiries via live chat, email and telephone.
• Perform personal clientele analysis and take actions as required.
• Handle client inquiries appropriately and ensure that high level service is provided.
• Promote available products and services to clients.
• Develop and maintain excellent relationships with prospective and existing clients.
• Cooperate effectively with other departments as required.
• Contribute to team effort by achieving targeted results.

Main requirements:

• Degree in a business-related field.
• Client handling experience in the financial services sector is a…