Our company is looking for an experienced Customer Service Manager to join its team.
As a Customer Service Operator, you’ll be the heartbeat of our operations, interfacing with customers, partners abroad, carriers, and other team members to manage cargo movements across global networks. Your ability to manage details and communicate effectively will be critical for this role.
Key Responsibilities :
- Managing end-to-end shipment process for assigned customers
- Responding to customer inquiries via email and phone in a timely and professional manner.
