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CRM Manager (Retention)

CRM Manager (Retention)

Job Responsibilities:


  • Retaining and managing existing client relationships.

  • Assigning daily leads.

  • Managing and utilizing CRM systems to enhance client relationships.

  • Develop and execute CRM strategies to increase customer retention, satisfaction, and loyalty;

  • Lead, mentor, and motivate a team of retention specialists, providing guidance and training as needed;

  • Generating daily reports,

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